* The £30.00 Deposit paid per room is non-refundable and non-transferable.
* THE HOT TUBS CAN ONLY BE USED BY OVER 18’S. UNDER 18’S WILL NOT BE ALLOWED ACCESS TO THE HOT TUBS
* MAXIMUM NUMBER OF PEOPLE PER HOT TUB SLOT IS 4 PEOPLE
Cancellation:
* If for any reason you need to cancel this reservation, this can be done no later than midnight 21 days prior to the arrival date, (for example for a stay on Saturday, you can cancel until 11.59pm on the Friday 3 weeks prior). The £30.00 deposit paid will remain non-refundable and non-transferable.
* If you do not cancel prior to midnight 21 days prior to the arrival date then the remaining balance of this reservation will be charged: this includes if you do not show up for your reservation. The charge will be taken from the credit/debit card you supplied at the time of booking.
– Any additional extras booked onto your reservation must be cancelled no later than the day before to result in no charges: any cancellations made on the day will be charged in full: the charge will be taken from the credit/debit card you supplied at the time of booking.
Amendments:
* If for any reason you need to amend this reservation, this can be done no later than midnight 21 days prior to the arrival date, (for example for a stay on Saturday, you can amend until 11.59pm on the Friday 3 weeks prior). The £30.00 deposit paid will remain non-refundable and non-transferable.
* If the total value of the new stay is less than the original booking, any difference is forfeited.
* If the total value of the new stay is more than the original booking, the difference is payable on arrival along with the original booking value.
Package & Price:
* Hot Tub Experience with picnic and bottle of Prosecco is to take place on your arrival day and lasts 1 hour and 45 minutes. Time slots are available to start from either 11am, 1pm or 3pm, subject to availability. If you do not book your time slot from your email confirmation, we will allocate a time for you. If you book the 11.00am slot, you will also receive a complimentary early check in from 1pm.
* The maximum number of people per Hot Tub slot is 4 people.
* Lavender Hotels adopts dynamic pricing and the prices of our packages change depending on availability. The price and package you have booked remains as per quoted to you at the time you made your reservation and as shown on your reservation confirmation email.
* A £25.00 Food Allowance will be given per adult, per night for your evening meal. This allowance can be used towards food items only and can only be used for your evening meal in the hotel’s restaurant. This is a per night allowance, any unused allowance cannot be transferred to subsequent nights and will be lost, no refund or credit will be given.
* All Inclusive Drinks List – House wine, draught beers, branded spirits (served in single measure and with a mixer only) and soft drinks served at the Resident’s Bar from 6pm to 11pm. One glass per person, per order. Any drinks purchased outside of these times are payable at the bar. Valid at the Resident’s Bar only.
* Spirits are served in single measure and with a mixer only.
